Joe is a terrific coach, mentor, professional and friend. Joe has helped to guide me through the repositioning of my company and I cannot begin to thank him enough!
Lisa Morrissey, President
LIDO Consulting Group
Tag Archives: customer service
Believe it or not, conventional business theory states that there are only three ways for a business owner to increase revenues and grow their businesses: Get new customers Sell more services or products to their present customer base Encourage their … Continue reading
One of the war cries that business owners hear over and over from marketers is the need to adopt a differentiation strategy as one of the most critical things that they can do in order to have an advantage over … Continue reading
It’s not only about providing great customer service, now, in order to differentiate yourself from other businesses that do what you do, business owners need to make sure their customers have a great “experience” all the way through the process. … Continue reading