Category Archives: Customer Service

Grow Your Business by Developing a“Hug” Your Customer Mentality

Believe it or not, conventional business theory states that there are only three ways for a business owner to increase revenues and grow their businesses: Get new customers Sell more services or products to their present customer base Encourage their … Continue reading

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Does Your Customer Service Process Have Too Many Leaks?

It’s not only about providing great customer service, now, in order to differentiate yourself from other businesses that do what you do, business owners need to make sure their customers have a great “experience” all the way through the process. … Continue reading

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