A coach is someone whose specific job it is to make you perform to the very best of your ability. A coach can’t take your place on the field but he certainly can teach you what you need to do when you’re out there. A great coach has strength, administered with a gentle touch when necessary, toughness when necessary, and the common sense and sensitivity to know the difference.
Joy Johnson, President
The Inner Office, Inc.
Category Archives: Customer Service
Believe it or not, conventional business theory states that there are only three ways for a business owner to increase revenues and grow their businesses: Get new customers Sell more services or products to their present customer base Encourage their … Continue reading
It’s not only about providing great customer service, now, in order to differentiate yourself from other businesses that do what you do, business owners need to make sure their customers have a great “experience” all the way through the process. … Continue reading