Today, my business is thriving because of Joe's expertise, personal commitment to me as well as my company's success.
Catherine J. Brown, RN, BSN, MSN, ONC, CLNC , President & Owner
Brown & Associates, Legal Nurse Consulting, LLC
Category Archives: Customer Service
Believe it or not, conventional business theory states that there are only three ways for a business owner to increase revenues and grow their businesses: Get new customers Sell more services or products to their present customer base Encourage their … Continue reading
It’s not only about providing great customer service, now, in order to differentiate yourself from other businesses that do what you do, business owners need to make sure their customers have a great “experience” all the way through the process. … Continue reading